Terms and Conditions

Version 1.0.6 · Effective October 1, 2026

benchli Terms and Conditions

Effective date: 1 October 2026 Last updated: 1 October 2026 Product: benchli (mobile apps + web) Operator: Mitbolas GmbH Registered address: Asylstrasse 26, 8800 Thalwil, Switzerland Contact email: benchli_operations@benchli.com

These Terms and Conditions ("Terms") govern your access to and use of the benchli apps, websites, APIs, services, content, features, and integrations (together, the "Service").

By creating an account, joining a team, managing a team, or otherwise accessing the Service, you agree to these Terms.

If you do not agree to these Terms, you must not use the Service.

1. About benchli

benchli is a digital platform designed to help non-professional and community sports teams, players, managers, coaches, clubs, leagues, and organizers manage team operations.

The Service may include features such as:

player profiles;
team creation and management;
game, event, tournament, and competition management;
RSVP and availability tracking;
team feeds, tasks, polls, and announcements;
statistics and participation tracking;
digital player cards;
guest player marketplace functionality;
support and feedback tools;
payment, invoicing, and subscription features;
image upload and validation;
AI-assisted support, feedback analysis, retrospectives, and team insights;
optional integrations with third-party services.

benchli is built for amateur, recreational, community, and semi-professional sports use. It is not intended to replace professional legal, financial, medical, coaching, safety, or compliance advice.

These Terms are supplemented by the benchli Privacy Policy and, for anyone who creates a team, the benchli Data Processing Addendum (the "DPA"). Both are available at https://benchli.com/legal.

benchli is offered from Switzerland and can be used anywhere. Some features, in particular paid plans and payment collection, are available only in the countries stated on our pricing page (Section 11).

2. Who may use benchli

You may use benchli only if:

you are legally able to enter into these Terms;
you are at least 18 years old, unless a higher age is required in your country;
your use of the Service complies with applicable laws;
you are not prohibited from using the Service under applicable law;
you provide accurate information when creating or maintaining your account.

If you are using benchli on behalf of a team, club, league, organization, or company, you confirm that you have authority to act on behalf of that organization.

If you invite players or other users to benchli, you are responsible for ensuring that you have a lawful basis and appropriate permission to contact them.

3. Account registration and security

To use certain features, you may need to create an account or verify your identity using a login code, magic code, email verification, mobile authentication, or another authentication method.

You agree to:

provide accurate and current information;
keep your account information up to date;
protect access to your email, device, and account;
not share login codes or authentication credentials;
notify us promptly if you suspect unauthorized access.

You are responsible for activity conducted through your account unless the activity was caused by our failure to apply reasonable security measures.

We may suspend or restrict account access where we reasonably believe there is unauthorized use, misuse, fraud, security risk, or breach of these Terms.

4. User roles and team permissions

benchli may support different roles, including players, team managers, captains, coaches, owners, league organizers, administrators, finance officers, and other role types.

Certain users may have permission to:

create or manage teams;
invite or remove players;
update team settings;
manage events and games;
view player availability;
manage RSVPs;
upload statistics;
create polls;
send announcements;
manage billing or payments;
access team reports or analytics.

You are responsible for assigning appropriate roles within your team or organization.

benchli is not responsible for disputes between team members, managers, clubs, leagues, or organizations about permissions, selection decisions, playing time, fees, availability, team membership, or internal team governance.

Creating a team. When you create a team you accept the DPA on behalf of your team, club, league, or organization, and you confirm that you are authorized to do so. benchli records which version you accepted, and when; you can see this in your team's settings. If your team is not a legal person (for example, a group of friends without a registered association), you are personally responsible for the team data you and your co-managers enter, as described in the DPA.

5. Team and player information

Users may provide information such as:

name;
email address;
phone number, if supported;
profile photo;
year of birth;
preferred language;
preferred jersey number;
team membership;
player status;
RSVP status;
availability;
statistics;
team role;
event participation;
support messages;
feedback;
other information submitted through the Service.

You confirm that the information you provide is accurate and that you have the right to provide it.

Team managers and organizers must ensure that information they upload about players or team members is accurate, appropriate, and lawfully submitted.

6. Photos, profile images, and media uploads

benchli may allow users to upload profile images, team logos, event images, documents, voice notes, written notes, or other media.

By uploading content, you confirm that:

you have the right to upload and use that content;
the content does not infringe anyone else’s rights;
the content is not unlawful, abusive, discriminatory, misleading, or harmful;
the content does not contain confidential information that you are not authorized to share.

benchli may use automated or manual checks to validate uploaded images, including checking whether a profile image appears to contain a real person’s face.

We may reject, remove, crop, resize, restrict, or delete uploaded content where necessary for product functionality, safety, compliance, moderation, or technical reasons.

You remain responsible for the content you upload.

7. Voice notes, game notes, and retrospective features

benchli may allow users to submit written notes, voice notes, post-game feedback, ratings, observations, or similar content.

These inputs may be used to generate:

team retrospectives;
player-facing summaries;
manager-facing summaries;
recurring issue analysis;
sentiment analysis;
performance themes;
action items;
support or feedback insights.

You should not submit content that is unlawful, abusive, defamatory, discriminatory, harassing, invasive of privacy, or unrelated to legitimate team purposes.

Where voice notes are used, they may be transcribed, translated, summarized, normalized, or processed using third-party technology providers.

AI-generated summaries may be incomplete, inaccurate, or require human review. They should be treated as assistance, not as final truth.

8. AI-assisted features

benchli uses a third-party AI service — Amazon Web Services (AWS) Bedrock (currently the Amazon Nova Lite model) — to support a small set of assistive, mostly operational features, such as:

support triage and knowledge-base suggestions;
product feedback scoring and duplicate detection;
summaries, retrospectives, translation, and transcription;
moderation and admin support workflows.

The main user-facing feature is the optional "propose a lineup" suggestion, which a manager can trigger to receive a suggested team lineup.

AI outputs are generated from available data and may be wrong, incomplete, outdated, biased, or inappropriate for your specific context. You agree that:

AI-generated content is provided for convenience and decision support only;
team managers and users remain responsible for the decisions they make;
AI outputs should be reviewed before being relied upon;
benchli does not guarantee that AI outputs will be accurate, fair, complete, or suitable for any specific purpose.

benchli does not use AI to make decisions that have legal or similarly significant effects on you without human involvement. benchli may log AI interactions and related metadata to improve reliability, safety, quality, and auditability.

9. Guest player marketplace

benchli may include features that allow teams to identify, invite, or manage guest players or substitute players.

The guest player marketplace is intended to help teams address roster gaps, last-minute availability issues, and team participation needs.

You agree that:

teams are responsible for deciding whether a guest player is suitable;
players are responsible for the accuracy of their own availability and profile information;
benchli does not guarantee player reliability, skill level, eligibility, safety, identity, background, insurance status, or fitness to participate;
teams, clubs, leagues, and organizers remain responsible for applying their own rules, checks, eligibility standards, and safety procedures.

benchli may restrict, suspend, or remove marketplace access where misuse, abuse, fraud, safety concerns, or repeated unreliability is detected.

10. Sports participation, safety, and health

benchli is not a medical, health, coaching, or emergency service.

The Service may display information related to participation, activity, attendance, games, events, statistics, or availability. Such information is for team operations and personal convenience only.

You should not rely on benchli for:

medical advice;
injury assessment;
emergency response;
player fitness clearance;
return-to-play decisions;
safeguarding decisions;
insurance coverage confirmation;
legal eligibility decisions.

Players participate in sports at their own risk and according to the rules, safety standards, and house rules of their team, league, venue, or organizer.

11. Payments, subscriptions, and billing

benchli may offer paid subscriptions, team plans, league plans, paid add-ons, transaction features, invoicing, payment collection, refunds, platform fees, or third-party payment integrations.

Payment terms may vary depending on:

country;
currency;
team type;
league arrangement;
plan type;
promotional offer;
payment provider;
app store rules;
contract terms.

Where payments are processed by third-party payment providers, app stores, banks, card networks, or other financial intermediaries, their terms may also apply.

Unless otherwise stated:

subscription fees are billed in advance;
fees are non-refundable except where required by law or expressly stated;
taxes may apply;
team owners or billing administrators are responsible for maintaining accurate billing information;
failure to pay may result in restricted access, suspension, or cancellation.

Where you can pay. Paid plans can be purchased by teams anywhere our payment provider can lawfully process the payment. We cannot accept payments from countries, persons or organisations that are subject to sanctions or that our payment provider does not support. If that applies to you, you can still create a team and use the free features.

Prices include the value-added, goods-and-services or sales tax that applies in your country where the law requires it, and the tax is stated on your invoice. The applicable tax is determined from the billing details you give us, so they must be accurate and complete; we may ask you to correct them before a payment is accepted. If you provide a valid business VAT or tax number, the rules for business customers in your country apply.

If purchases are made through Apple App Store or Google Play, the relevant app store’s payment, cancellation, and refund rules may apply.

benchli may change pricing, plan features, or billing terms with reasonable notice, except where changes are required immediately for legal, security, or operational reasons.

12. Team finances and platform records

benchli may provide tools for team finance management, expense tracking, invoicing, payment reconciliation, ledger-style records, or platform transaction reporting.

These tools are provided to assist with team administration only.

benchli does not provide accounting, tax, legal, audit, or financial advice.

Team owners, managers, organizations, and users remain responsible for:

tax compliance;
bookkeeping;
player fee collection;
refunds;
financial reporting;
legal obligations;
review of financial records;
compliance with local laws.

13. Notifications and communications

benchli may send communications through:

push notifications;
email;
in-app messages;
SMS, if supported;
team feed updates;
system alerts;
transactional messages.

These may include:

login or verification codes;
RSVP links;
team invitations;
game reminders;
event updates;
support responses;
payment notices;
security alerts;
product updates;
administrative messages.

Some communications are necessary for the Service to function and cannot be fully disabled while using relevant features.

You may be able to manage optional notification preferences in the app or through your device settings.

14. Fast action links

benchli may support fast action links, such as RSVP links sent by email or notification.

These links may allow a user to take a specific action without completing a full app login.

Fast action links may be:

signed;
time-limited;
single-purpose;
tied to a specific player, team, event, game, or action;
auditable.

You must not forward, sell, share, manipulate, or misuse action links.

If a link expires, fails validation, or appears suspicious, benchli may require normal login or additional verification.

15. Acceptable use

You must not use benchli to:

break the law;
infringe intellectual property rights;
harass, threaten, abuse, bully, defame, or discriminate against others;
upload unlawful, hateful, violent, explicit, exploitative, or harmful content;
impersonate another person;
misrepresent your identity, role, team, organization, or eligibility;
interfere with the Service;
attempt to bypass security controls;
reverse engineer, scrape, overload, probe, or attack the Service;
upload malware or harmful code;
misuse APIs;
create fake accounts;
manipulate polls, RSVPs, statistics, payments, or marketplace signals;
collect personal data from other users without authorization;
use benchli for professional gambling, betting, or unlawful wagering;
use benchli to make automated decisions that unlawfully affect individuals.

We may investigate suspected misuse and take action, including restricting access, removing content, suspending accounts, notifying affected users, or reporting unlawful activity.

16. User content and licence to benchli

You retain ownership of content you submit to benchli, subject to any rights held by your team, club, league, organization, or other parties.

By submitting content, you grant benchli a worldwide, non-exclusive, royalty-free licence to host, store, copy, process, display, transmit, adapt, translate, summarize, analyze, and use that content as necessary to operate, secure, improve, and provide the Service.

This licence includes use for:

team operations;
app functionality;
support;
analytics;
AI-assisted features;
moderation;
backups;
compliance;
audit logging;
security.

We do not claim ownership of your content.

When your account is deleted or your team membership ends, some content may remain where necessary for legitimate operational, legal, audit, billing, dispute, security, or team history purposes.

17. benchli intellectual property

The Service, including the benchli name, branding, software, design, logos, features, workflows, databases, APIs, documentation, text, graphics, and platform structure, is owned by or licensed to benchli.

You may not copy, modify, distribute, sell, lease, sublicense, reverse engineer, or create derivative works from the Service unless expressly permitted by us in writing or allowed by law.

You may use benchli only as permitted by these Terms.

18. Third-party services and integrations

benchli may integrate with third-party services, including:

payment providers;
cloud infrastructure providers;
app stores;
analytics tools;
email providers;
authentication providers;
AI providers;
transcription or translation providers;
insurance or travel partners;
calendar services;
notification services;
sports technology providers;
customer support tools.

Third-party services may have their own terms, privacy policies, fees, limits, and availability.

benchli is not responsible for third-party services that it does not control.

We may add, change, suspend, or remove integrations at any time.

19. Beta, pilot, and experimental features

Some features may be released as beta, pilot, preview, early access, or experimental functionality.

These features may:

contain errors;
change without notice;
be removed;
have limited support;
produce incomplete or inaccurate outputs;
be available only to selected users, teams, leagues, or regions.

You use beta or experimental features at your own risk.

20. Service availability and changes

We aim to provide a reliable Service, but we do not guarantee uninterrupted availability.

The Service may be affected by:

maintenance;
upgrades;
outages;
security incidents;
third-party failures;
infrastructure issues;
network failures;
app store delays;
legal or regulatory requirements;
force majeure events.

We may change, suspend, restrict, or discontinue parts of the Service where necessary.

21. Suspension and termination

We may suspend or terminate your access to the Service if:

you breach these Terms;
your use creates legal, security, operational, reputational, or financial risk;
your account appears compromised;
you misuse the Service;
required payments are not made;
continued access would violate law or third-party rights;
we discontinue the Service or a relevant feature.

You may stop using the Service at any time.

Account deletion may be available in the app or by contacting us.

Termination does not affect rights or obligations that should reasonably continue, including payment obligations, ownership rights, disclaimers, liability limits, audit records, and dispute provisions.

22. Disclaimers

The Service is provided on an "as is" and "as available" basis.

To the maximum extent permitted by law, benchli does not guarantee that:

the Service will be uninterrupted or error-free;
all data will be accurate, complete, or current;
AI-generated outputs will be correct;
statistics or analytics will be error-free;
guest players will be suitable or reliable;
team decisions will be fair or correct;
payment services will always be available;
third-party integrations will continue to operate;
the Service will meet every user’s needs.

Nothing in these Terms excludes liability that cannot be excluded under applicable law.

23. Limitation of liability

To the maximum extent permitted by law, benchli and its owners, directors, employees, contractors, affiliates, suppliers, and partners will not be liable for:

indirect, incidental, special, consequential, or punitive damages;
loss of profits;
loss of revenue;
loss of goodwill;
loss of data;
business interruption;
team disputes;
player selection decisions;
sports injuries;
event cancellations;
failed communications;
payment provider errors;
third-party service failures;
reliance on AI-generated outputs.

To the maximum extent permitted by law, benchli’s total liability arising out of or relating to the Service will be limited to the greater of:

the amount paid to benchli by you or your team for the Service in the 12 months before the event giving rise to the claim; or
CHF 100.

Some jurisdictions do not allow certain exclusions or limitations, so some of the above may not apply to you.

24. Indemnity

You agree to indemnify and hold harmless benchli, its owners, directors, employees, contractors, affiliates, suppliers, and partners from claims, damages, liabilities, losses, costs, and expenses arising from:

your breach of these Terms;
your misuse of the Service;
content you submit;
unlawful or unauthorized use of personal data;
disputes within your team, club, league, or organization;
your violation of third-party rights;
your violation of applicable law.

25. Consumer rights

Nothing in these Terms limits rights you may have under mandatory consumer protection laws.

If you are using the Service as a consumer, you may have rights that cannot be excluded by contract.

If a conflict exists between these Terms and mandatory consumer law, the mandatory consumer law will apply.

26. Changes to these Terms

We may update these Terms from time to time.

If changes are material, we will take reasonable steps to notify users, such as through the app, email, or website.

The updated Terms will apply from the effective date stated in the updated version.

If you continue using the Service after updated Terms take effect, you accept the updated Terms.

If you do not agree, you must stop using the Service.

27. Governing law and jurisdiction

These Terms are governed by the laws of Switzerland, unless mandatory law in your country requires otherwise.

Subject to mandatory consumer protection rights, disputes will be subject to the courts at the registered seat of Mitbolas GmbH.

These Terms, the Privacy Policy, and the DPA are written in English. Where we provide a translation, it is for your convenience only; if a translation and the English text differ, the English text applies.

28. Contact

For questions about these Terms, contact:

Mitbolas GmbH Email: benchli_operations@benchli.com Address: Asylstrasse 26, 8800 Thalwil, Switzerland Website: https://benchli.com/